The 4th Valorant Champions Tour 2024 Game Changers EMEA (Europe, the Middle East and Africa) has just begun last week. This women-exclusive esports tournament marks another milestone of Riot Games’ efforts in the gaming industry’s journey towards inclusivity and equality.
Who is Riot Games?
The American company was founded in 2006, famously known for developing one of the most iconic games for the world’s entertainment industry, League of Legends. Riot Games since then has diversified its portfolio with several other titles which quickly became a significant player in competitive gaming and streaming communities.
Riot Games emphasises a culture of inclusivity, innovation, and community engagement, focusing on creating immersive gaming experiences. Despite facing challenges, including addressing workplace culture and discrimination issues, Riot Games continues to influence the gaming industry and esports, demonstrating a commitment to growth, improvement, and the evolution of interactive entertainment.
Riot and Tranquillity: how did they respond?
In response to the scandal they had in 2018 and to cater to UK law The Equality Act 2010 (as Riot has their EMEA regional office based in Reading, UK), they started a series of actions to improve equality not only within the company but also in the gaming industry.
Riot aims to improve the company’s impact on equality, they are classified into four categories: recruitment, support, player experience and community.
Statistics have shown in the UK, 70% of people working in the games industry are male, compared to 28% female and 2% non-binary workers. That being said, there is a lot to be done to make everyone within the industry more equal. Riot’s recruitment policy targets balancing the number of different genders, and ethnicities; eliminating pay gaps; and making welfare more consistent, fair and comprehensive for people with different backgrounds. For example, Riot activated its donation matching scheme multiple times in 2022 to help employees provide more aid to causes that were important to them, including Eastern European humanitarian efforts, reproductive rights, tragedy relief, and LGBTQ+ commemoration and education.
When it comes to the support category, Riot acknowledges most of the underrepresented groups and creates communities for them inside workplaces. A survey has shown that there are higher rates of anxiety and depression among LGBTQ+ people are commonplace in society. Rioter Inclusion Groups (RIGs) like Rainbow Rioters act as a medium to allow people within those communities to share the differences, challenges and nuances they face in daily lives, which helps develop better mental health.
Beyond Riot Games’ in-house culture, they also pay attention to aligning equality with global player experiences. The company ensures players’ privacy. Riot Games makes their data collection process more transparent by allowing players to request what personal data has been collected and applied. They do it not just to obey the European Union’s General Data Protection Regulation, but to ensure the users have the equal rights to know what they want to know.
Well, what can other game-developing companies learn from Riot Games?
Here are the two questions addressing how the industry can react to this issue with Riot Games’ pioneer experience:
(i) How can a video game raise the awareness of social equality with its game design and settings?
(ii) How can game companies contribute further to equality?
- Enhancing Social Equality through Game Design and Settings
Inclusive Game Design: Riot Games’ character roster in “Valorant” showcases an array of backgrounds, promoting representation and inclusivity. For example, Riot has their Turkish employees create a character for one of their game titles while balancing the execution of good representation and avoiding stereotypes of Turkish people.
This strategic design serves as a powerful tool for fostering empathy and understanding among players, breaking down stereotypes and cultural barriers through immersive storytelling and gameplay.
Recruitment and Culture: Riot Games’ commitment to diversity extends to its recruitment strategies and workplace culture. Game companies can encourage the development process of their games to be influenced by a broad range of perspectives, thereby contributing to a gaming landscape that is more attuned to social equality.
Server Accessibility:
By strategically placing game servers around the globe, Riot Games aims to improve access for underserved regions. This initiative ensures that players from various geographical locations have equal opportunities to participate in the gaming community, democratising access to digital entertainment and competition.
2. Beyond Gaming: Riot Games’ Broader Contributions to Equality
Community Engagement: Riot Games actively implements community guidelines and organises fundraisers to support social equality initiatives. These efforts reinforce positive behaviour within the gaming community and demonstrate the company’s commitment to creating a safe and welcoming environment for all players.
Support for STEM Education: Recognising the importance of education, Riot Games contributes to STEM education initiatives, particularly in underserved communities. By supporting programs that foster interest and skills in science, technology, engineering, and mathematics, Riot Games invests in the development of a diverse talent pool, paving the way for the next generation of game developers.
Given the Equality Act 2010 has been implemented for more than 10 years, it is concerning to see inequality still exists in today’s UK gaming industry. It is never too late to change and it is workable, just like how Riot Games bounced back after its scandal. It is also hoped that Riot Games being one of the biggest foreign gaming companies can utilise its influence and power to lead the movement of improving equality within the industry, or even further, making changes to the society. What are your thoughts? Comment down below!
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